Q: Who is CDI transfer agent and how do I contact them?
A: Shareholders inquiries regarding address corrections, lost certificates, or changes in registered share ownership should be directed to:

Beetel Financial & Computer Services (P) Ltd.
Beetle House, 3rd Floor, 99 Madangir
Behind Local Shopping Centre
New Delhi 110 062, India
Tel - 011-29961280-83
Fax - 011-29961284

Q: What should I do if I lose my stock certificate?
A: Please contact the transfer agent as listed below:

Beetel Financial & Computer Services (P) Ltd.
Beetle House, 3rd Floor, 99 Madangir
Behind Local Shopping Centre
New Delhi 110 062, India
Tel - 011-29961280-83
Fax - 011-29961284

Q: What is a transfer agent?
A: A transfer agent is professional agency employed by a corporation to handle the transfer of certificates, conversion of securities, mailings to stockholders, stock subscriptions and maintaining the books of a corporation.

Q: What does it mean to be a registered shareholder?
A: If your name appears in the Register of Members of company, you will be considered a registered shareholder.

Q: How do you Demat your physical shares ?
A: Your physical shares can be transfered into your demat account through your DP. You can download the procedure for the same by clicking "Transfer of Physical Shares into Demat Form".

Q: How to Transfer my Shares ?
A: After executing the transfer deed with proper stamp duty, send the transfer deed along with the share certificate(s) to the Registrar & Transfer Agents for registration. It would take approximately 15 days. Shares be sent for Transfer of Shares to the Registrar & Transfer Agents at the addresses mentioned in the following page.The stamp duty payable on transfer of shares presently is 0.25% of the total consideration.

Q: In case of joint holdings, in the event of death of one shareholder, how do the surviving shareholders get the shares in their names?
A: In case of death of any joint shareholder, an application has to be made to the Company along with a certified copy of the Death Certificate. The Company shall on receipt of the death certificate along with a request letter and all share certificates, shall delete the name of the deceased shareholder and return the share certificate(s) duly endorsed in favour of the remaining shareholder(s).

Q: If a shareholder holding shares in his sole name dies without leaving a will, how can his legal heir/s (either husband/wife/son/daughter) get the shares transmitted in their names?
A: This is Transmission of Shares. In such a situation it is very difficult to prove the ownership of estate of the deceased member. Following documents along with the share certificate(s) need to be submitted to the Company for transmitting the shares:-
 
a. Request for transmission in writing
b. Certified copy of the Death certificate
c. Certified copy of any one of the following:
1. Copy of the Probate obtained from the court,
2. Letter of Administration from court, if applicable
3. Succession Certificate, if applicable And
4. Title Claim, if required
5. No Objection from the other legal heirs, if any. Under special circumstances, the organization may consider transmission of shares without receiving of any of the documents mentioned at 'C' above on receipt of an Indemnity Bond on stamp paper of Rs. 200 and an Affidavit on stamp paper of Rs. 20.

Q: In the event of Loss of Share Certificate what should I do ?  
A: Obtaining duplicate share certificates in case of lost/misplaced share certificates Please inform the Registrar and Transfer Agents immediately about loss of share certificates quoting your folio number and details of share certificates. Simultaneously, you will have to lodge a complaint with the police regarding loss of share certificates. The organization will contact you soon on receipt of the FIR copy regarding the future course of action.

Q: What happens when I shift or move my residence or Change of Address happens?
A: Procedure for recording change in address Kindly send a request letter duly signed giving the new address along with the old address.

Q: Can joint holders request for a change in address?
A: Yes, they can. But then all the share-holders must sign the letter.

Q: Can there be multiple addresses for a single folio?
A: No, there cannot be multiple communication addresses.

Q: How to make a nomination with regard to shareholding ?  
A: You have to submit a Nomination form in duplicate, duly filled and signed. If the shares are held in joint names all the holders must sign the nomination form. On receipt of the request for registration of nomination, the organisation will register the same by allotting registration number. The duplicate copy of the nomination form will be returned with an endorsement indicating the registration number and date.

Q: How to change in a nomination once made ?
A: Nomination once made can be revoked by a shareholder by giving a fresh nomination. If a new nomination is made, then the earlier one stands revoked. If joint holders make the nomination, and one of the joint holder dies, the remaining joint holder/s can make a fresh nomination.

Q: What is the procedure for the nominee to get the share in his/her name?
A: The nominee is required to send the following documents to get the shares transmitted to his name.
a. Death certificate of the shareholder duly attested.
b. Original share certificates and
c. Proof of identification
  
Q: How can I nominate for shares which is held in the demat form?
A: For making a nomination with respect to dematted shares, shareholders have to approach their respective DPs. In the account opening form provided by the Depository Participants there is a provision for providing the name of the nominee. Please consult your Depository Participant for further details.

Q. Where should I contact for redressal of my complaint?
A. Please contact Grievance Redressal Division of the Company at its Registered Office and mail at
corp.relations@compactdisc.co.in